Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Peterborough, England, PE3 9GZ
153,914
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Peterborough City Hospital
2019-02-03
Person
1
5
0
Review of Peterborough Inpatient Rehabilitation Services
written by a patient
3rd February 2019
My care was not good.
Nurses are only seen when they are doing an intervention eg drugs.
No one introduces themselves at all with the exception of patient. No one looks at the where patient holistic care is not in evidence. No one asks about how you are, how you are feeling- your mental health.
I have been left for long periods of time with no fluids.
I have not felt cared for on this ward and think a great deal needs to be done to improve patient care.
2019-05-29 12:32:12
Response from Peterborough City Hospital
Thankyou for taking the time to tell us about your experience. I am sorry to hear you would not recommend our service. I apologise for your perception of the nurses and that you did not feel the level of information and involvement was adequate. I will pass this onto the team. Kind Regards Laura Stent Matron
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Positives.
-Speedy response following referral.
-Accommodating.
Improvements:
-Make me more informed for what to expect on the day.
-Appointment was short notice.
2019-05-29 12:32:48
Response from Peterborough City Hospital
Thankyou for taking the time to tell us about your experience. I am sorry to hear you did not feel the level of information was adequate. I will pass this onto the team. If you wish to discuss this further please email me on laura.stent @nhs.net Kind Regards Laura Stent Matron
Peterborough City Hospital
2019-02-03
Person
3
5
0
Review of Ward B7
written by a patient
3rd February 2019
Everything was OK.
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Ward B6
written by a patient
3rd February 2019
The staff were very caring and helpful, and the ward was very clean.
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Ward B1
written by a patient
3rd February 2019
Staff were helpful and friendly. 5 star. Place before B1 was disgusting vomit not cleaned up on floor and table. No washing, bathing or pajamas changed or bedding.
:-( CDIF CENTRAL.
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Cardiac Unit (Inpatients)
written by a patient
3rd February 2019
The personal care was superb, really well looked after by all staff. Improvements are only minor: The toilet and shower could have been cleaned more frequently with discharged pads left on the floor. A bit more feedback on what is happening (to when) would avoid me asking lots of questions of the nurses!
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Cardiac Investigations
written by a patient
3rd February 2019
Polite, helpful staff. Didn't have to wait for long.
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Ward A10
written by a patient
3rd February 2019
I can't wait to go home to see my wife as I have missed her. All has been OK.
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Ward A10
written by a family member
3rd February 2019
Nurses drs and the tracker are caring. Couldn't ask for more. They are brilliant. A10 is the best ward my father has stayed on and he's been on several different wards. A10 care and compassion is 100% by far.
Peterborough City Hospital
2019-02-03
Person
3
5
0
Review of Ward B12
written by a family member
3rd February 2019
Waiting for discharge medication for 5 plus hours.
Why?
Father moved from bed to table in corner of room despite cancer diagnosis.
Quite disgusted.
